Frequently Asked Questions
FAQ's
Can anyone use these rooms?
Only registered users of consultingrooms.melbourne can make room bookings. To become a registered user, contact Rod on 0411 405 847 to discuss your needs. You will then be invited to make a time to come and view the rooms. From there, if you decide to join, you will be given a brief induction and you can then start making bookings
How are bookings made?
Users can log on and make bookings as needed. After making a booking, a confirmation email is sent.
Can bookings be made on the half-hour?
Yes. The minimum booking duration is one hour. Bookings can commence on the hour, or half-hour (e.g. 2pm, or 2.30pm) and can run for as long as required e.g. 1 hour, 1hr & 30mins, 2hrs (or whatever duration is required).
Can bookings be cancelled?
Cancellation policy:
There is no charge for cancellations made with more than 30 days notice.
When cancelled with more than 24 hours notice, users can cancel 4 hours per month without charge
Beyond the first 4 per month (with more than 24 hours notice), a fee of $7 per cancellation will be charged
All late cancellations (cancelled less than 24 hours before the booking start time) incur a fee of $10
Why is there a cancellation fee?
The cancellation fee policy is designed to discourage users from booking multiple sessions that they think they may or may not need in the future – thereby denying others the opportunity to use/book those sessions.
How do I pay for bookings?
Users are emailed an invoice at the end of each month.
Are users able to get help using the booking system/calendar?
Yes. Contact Rod on 0411 405 847 or email rod@consultingrooms.melbourne with any queries or questions.